Common Mobile App Design Mistakes to Avoid for Shopify Stores

Mobile apps are an essential part of running a successful Shopify store. They help you connect with customers, improve engagement, and boost sales. But designing a mobile app isn’t just about how it looks—it’s also about how it works. A poorly designed app can frustrate users, leading to lost customers and low sales.

This blog will guide you through the most common mistakes in mobile app design, helping you create an app that users will love and your business will benefit from.


A common mistake is cramming too many features into the app. Store owners often think adding more features makes the app better, but this usually has the opposite effect. An overloaded app can confuse users, make navigation harder, and slow down performance.

Why It’s a Problem:
Too many options can overwhelm users, leading to decision fatigue. Instead of exploring your app, they might leave it entirely.

How to Fix It:
Start with a few core features that meet your customers’ main needs. For example:

  • Easy navigation to browse products.

  • A secure and simple checkout process.

  • Personalized product recommendations.
    Once these features are working well, you can add more based on user feedback.


Many store owners design their app like they would a website, forgetting that mobile devices are very different. Mobile users have smaller screens, use their fingers to navigate, and often need quick access to information.

Why It’s a Problem:
If your app isn’t designed with mobile-first principles, users will find it difficult to interact with. Buttons may be too small, text could be hard to read, and navigation might feel clunky.

How to Fix It:

  • Use a responsive layout that adjusts to different screen sizes.

  • Make buttons large enough to tap easily.

  • Prioritize important content so users don’t have to scroll excessively.

  • Test the app on various mobile devices to ensure a smooth experience.

Also read: 10 Latest Trends in Mobile App Design for Online Merchants


Your app’s navigation is like a roadmap for your users. If they can’t figure out how to get from one place to another, they’ll likely leave. Apps with too many menu options, hidden buttons, or unclear categories are frustrating to use.

Why It’s a Problem:
Poor navigation makes it hard for users to find what they’re looking for, whether it’s a product, their shopping cart, or customer support.

How to Fix It:

  • Keep your menu clean and simple with clearly labeled categories.

  • Add a visible and effective search bar.

  • Use breadcrumbs or back buttons so users can easily return to previous pages.

  • Highlight important actions like “Add to Cart” or “Checkout” with prominent buttons.


Consistency in design helps users feel comfortable using your app. When the fonts, colors, or layouts change from page to page, it creates confusion and makes your app look unprofessional.

Why It’s a Problem:
Inconsistent visuals can distract users from focusing on your products. It also makes it harder to build brand recognition.

How to Fix It:

  • Create a style guide for your app, including a color palette, fonts, and button designs.

  • Use the same design elements across all pages to maintain consistency.

  • Ensure your app reflects your brand identity, including your logo, colors, and tone of voice.


In today’s fast-paced world, users expect apps to load instantly. If your app takes too long to load, users will lose patience and leave.

Why It’s a Problem:
Slow loading times lead to high bounce rates and negative reviews. Users may perceive your store as unreliable or unprofessional.

How to Fix It:

  • Compress images to reduce file sizes without losing quality.

  • Minimize the use of animations and heavy graphics.

  • Use a reliable hosting service to ensure quick server response times.

  • Regularly test your app’s speed and fix any delays.


Accessibility ensures that your app can be used by everyone, including people with disabilities. Unfortunately, many app designs overlook this important aspect.

Why It’s a Problem:
If your app isn’t accessible, you’re excluding a large group of potential customers. This not only impacts sales but also reflects poorly on your brand.

How to Fix It:

  • Use readable fonts and high-contrast colors.

  • Add alternative text for images so screen readers can describe them to visually impaired users.

  • Include voice navigation or captions for videos.

  • Follow accessibility standards like WCAG (Web Content Accessibility Guidelines).


The checkout process should be simple and fast. If it’s too complicated, users will abandon their carts before completing the purchase.

Why It’s a Problem:
A long or confusing checkout process frustrates users and directly impacts your sales.

How to Fix It:

  • Allow guest checkout without requiring account creation.

  • Keep the number of steps to a minimum.

  • Offer multiple payment options, including digital wallets.

  • Clearly display a progress bar so users know how close they are to finishing.


Launching your app without thorough testing can lead to bugs, crashes, and other issues that ruin the user experience.

Why It’s a Problem:
Users who encounter problems are unlikely to return. Worse, they might leave negative reviews that discourage others.

How to Fix It:

  • Test your app on various devices and operating systems.

  • Fix any bugs or glitches before launch.

  • Involve real users in beta testing to gather honest feedback.


Your app should reflect your store’s brand. If it doesn’t, users might not associate the app with your business, reducing its impact on customer loyalty.

Why It’s a Problem:
A generic-looking app fails to build trust or create a memorable experience for users.

How to Fix It:

  • Use your store’s logo and brand colors throughout the app.

  • Maintain a consistent tone and style that matches your website.

  • Personalize the app with features like branded loading screens or custom icons.

Also read: 9 Effective Tips For Successful Mobile App Branding


User feedback is invaluable for improving your app, but many store owners neglect to collect it.

Why It’s a Problem:
Without feedback, you’re guessing what your users want, which can lead to poor design choices.

How to Fix It:

  • Add in-app surveys or feedback forms.

  • Monitor app reviews and respond to user concerns.

  • Use analytics tools to track user behavior and identify problem areas.


Designing a mobile app for your Shopify store is a big step, but it’s important to get it right. Avoiding these common mistakes will help you create an app that users enjoy and trust. A well-designed app not only boosts customer satisfaction but also improves your sales and strengthens your brand.

Start designing with these tips in mind, and you’ll see the difference a great mobile app can make for your Shopify store!